Terms of service

Welcome to Untense. By accessing or purchasing from this website, you agree to the terms below.

WHO WE ARE

This store is operated by Ronan Oliveira de Azevedo, ABN 50 716 795 024, trading as Untense. You can reach us at ronan.azevedo.roa@gmail.com.

ELIGIBILITY

You must be at least 18 years old, or have the consent of a parent or guardian, to place an order with us.

PRODUCTS AND PRICING

All prices are shown in Australian Dollars (AUD). We do our best to display product colours, dimensions and details accurately, but slight variations can occur between screens and physical products.

We reserve the right to correct pricing errors, limit order quantities, and refuse or cancel any order. If we cancel an order you have already paid for, we will refund you in full.

ORDERS AND PAYMENT

Your order is an offer to buy. We accept it when we send your order confirmation. Payment is taken at checkout through our payment provider, and we never store your full card details.

HEALTH AND SAFETY DISCLAIMER

Our products are general fitness, mobility and recovery aids. They are not medical devices, and nothing on this website is medical advice. If you have an injury, a medical condition, or you are pregnant, speak to a qualified health professional before use. Use our products as instructed and stop immediately if you feel pain.

INTELLECTUAL PROPERTY

All content on this site, including text, images, logos and design, belongs to Untense or our licensors and may not be reproduced without written permission.

LIABILITY

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law. To the extent permitted by law, our liability for any claim is limited to replacing the goods or refunding the price you paid.

CHANGES TO THESE TERMS

We may update these terms from time to time. The version published on this page at the time of your order is the one that applies to you.

GOVERNING LAW

These terms are governed by the laws of Western Australia and the Commonwealth of Australia.

Last updated: 15 August 2026